Fiberoptic endoscopic examination is less traumatic than exploratory surgery, frequently reducing the risks and recovery time associated with surgical procedures.
VetVu makes equipment suitable for rhinoscopy, cystoscopy, bronchoscopy, gastroscopy, colonoscopy and duodenoscopy.
The state-of-the-art imaging transfer method is video technology. A lens system with a video chip is positioned in the distal (looking at the object to be examined) side of the endoscope and transfers an electrical signal to the video processor and monitor. An alternative technology for image transfer is via an ordered array of glass fibers from the distal side of the endoscope. This has advantages in applications such as electromagnetic and temperature neutral imaging devices.
All VetVu endoscopy products are fully warranted against defective parts or workmanship for 1 year. This warranty can be extended for an additional year, please ask VetVu directly for details.
VetVu offers a liberal payment plan: interest-free with up to 12 equal payments.We accept MasterCard, Visa and American Express credit cards. We offer trade-in allowances on our endoscopes and competitors'.We run special offers and "Show Specials" throughout the year. Make sure to ask for any special offers!
Contact VetVu toll free at 800-440-7407, by fax at 508-885-7659 or via the Web to let us know you have a problem with your endoscope. Then follow these steps:
Upon receipt the items will be assigned a repair number and sterilized. Once sterilization is complete our trained technicians will evaluate the products. VetVu's Customer Service Coordinator will contact you with the evaluation results, noting if the products are repairable and if the damage is covered under warranty. You will be quoted repair costs at this time. You will have the opportunity to accept or reject the repair offer. No repair will begin until we have your verbal or written authorizations. The sterilization/evaluation fee is $100. If the repair offer is accepted, the $100 fee is waived.
Swiss Precision Products, Inc.
Service Repair Dept
627 Main Street
N. Oxford, MA 01537
All repairs can be completed at our N. Oxford Mass, USA facility (see note, above).
If your questions are not answered here, please feel welcome to call 800-440-7407 or write for the information you want.